Martin Gray, GOV.UK Senior Interaction Designer

Martin Gray

Martin Gray — Interaction Designer

I'm Martin Gray, a UK based Interaction Designer specialising in GOV.UK services, UX design, accessibility and digital transformation.

With over 20 years of experience, I deliver complex government services across discovery, alpha, beta and live. I have worked across government departments including HMRC, DWP, PINS and public sector platforms like Confused.com and Polecat Software

I design accessible GOV.UK services that simplify complex systems and improve user outcomes. This website showcases my UX case studies, design projects and digital service redesigns.


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Portfolio

Senior Interaction Designer specialising in complex GOV.UK services, accessibility, and high-stakes user journeys.

Planning Data

Digital Engagement Platform — simplifying the data publishing process

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Planning Data digital service for DLUHC. Supported accessibility compliance across services.

HMRC Digital

Designing complex tax journeys to make more tax digital

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Role: Senior Interaction Designer. Focus on accessibility, prototyping and user flows.

Planning Inspectorate

Clearer signposting and improved evidence uploads for Appeals System

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Improveded appeals process experience by reducing multi-step case submissions and supporting clearer evidence upload flows.

DWP Digital

Improving accessibility for PIP case reviews

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Designed and prototyped components for a PIP case review tool, ensuring accessibility compliance and alignment with GOV.UK patterns.

Muddy Boots

Dashboard designs, user testing and creating a design system

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Product design for this suite of farming and distribution applications.

Confused.com

Increasing quote conversions through UX redesign

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Iterative designs to focus the home page and the quote process to ensure customer retention.

Healthspan

E-commerce design - reviewing and improving the checkout process

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Reviewing the checkout process for Healthspan highlighted customer confusions and enabled a redesign that was user and mobile friendly.

Confused homepage

A/B testing resulting in Increased click through rates to quotes

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Redesign and testing the homepage for Confused.com this was a rigorous test to increase the number of users making their way to a successful quote process

Repvault application

Product design and user tests a redesign to provide clearer insights

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Reduced user drop-off by simplifying multi-step flows and improving accessibility compliance.

Skills

Expertise across the full spectrum of user-centered design and development

UI Design for Digital Products

I design user interfaces that are on brand and pixel perfect ready for development. Production ready visuals based on wireframes.

GOV.UK Prototyping

5 years building HTML prototypes with GOV.UK Prototype Kit using Nunjucks. Published on the web via Github and Heroku.

UX Design

Designing accessible digital services used across UK government departments.

Accessibility

I ensure digital services are accessible to all users, following WCAG guidelines and GOV.UK service standards.

Wireframing

I sketch ideas, design layouts and turn them into interactive prototypes for user testing.

Design Systems

I build and maintain consistent design patterns and interaction components for scalable products.

Interaction design blog

Articles about GOV.UK design patterns, prototyping, accessibility and UX.

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Clients

Trusted by teams at organisations like…

Confused.com logo - price comparison platform
Muddy Boots logo - Farming Software
Polecat software logo - Risk Intelligence software
Screwfix logo - weather based product emails
DWP logo - Department for Work and Pensions
DEFRA logo - Department for Environment, Food and Rural Affairs
Planning Inspectorate logo - Case management system
MHCLG logo - Ministry of Housing, Communities and Local Government
Confused.com logo - price comparison platform
Muddy Boots logo - Farming Software
Polecat software logo - Risk Intelligence software
Screwfix logo - weather based product emails
DWP logo - Department for Work and Pensions
DEFRA logo - Department for Environment, Food and Rural Affairs
Planning Inspectorate logo - Case management system
MHCLG logo - Ministry of Housing, Communities and Local Government

Testimonials

Working with Martin

"I reported into Martin whilst at Healthspan and found him to be controlled and professional under pressure, offering solid creative solutions. More importantly he was a pleasure to work with."

Lee Evans
Art Director & Senior Product Designer

"I've had the privilege of working with and being managed by Martin. He truly understands brand and how to best use it effectively in the digital space. Hardworking, forward thinking, and a great team player."

Nathan Meek
Senior Product Designer, National Grid

"Martin was my Senior when I started my first design role at Confused.com. A fantastic and relatable manager with an inspiring and clear approach to design projects and stakeholder management."

Eriol Fox
Senior Designer & UX Researcher

How i work

• I simplify complexity, breaking down large problems into manageable pieces
• I design for accessibility first, ensuring all users can use digital services
• I prototype early to validate decisions and avoid costly changes later

Contact

Contact Martin Gray for Interaction Designer contract roles either based in Bristol, remote or hybrid

Tel: 07976 763045

Contact me